Operational Support
From recruitment and mise-en-place of dedicated teams to the creation of standard operating procedures to assist teams in their day-to-day processes, we can create a complete programme and lay down the foundation of a healthy business for years to come.
People
Hiring team members, training, maximising productivity.
Menus
Food and beverage menu creation, design, menu engineering, recipes.
SOP
Set up and create standard operating procedure guideline for your property.
Atmosphere
Music, guest experience, tabletop design, uniforms and more.
Marketing & Communications
Build a strong image and brand recognition by identifying your unique selling propositions and sharing with the world just how extraordinary you are.
Public Relation
Build a strong image and brand recognition by identifying your unique selling propositions and sharing with the world just how extraordinary you are.
Social Media
Create buzz, increase social engagement and manage your online reputation on Facebook, Instagram, Twitter and more.
Corporate Identity
Build a consistent image and deliver it to the world professionally.
Events and Promotions
Maximise your launches and marketing events to generate online conversations and word of mouth attention.
Financial Optimisation
Control of overall expenses is crucial for a healthy, profitable business. We can help with daily reconciliation and reports, audits and the set-up of organised purchasing procedures – the first steps toward a transparent and rewarding operation.
Cost Management
Food and beverage cost reduction, suppliers selection assistance, utilities and payroll management.
Team Optimisation
Ensure your manpower is online with your business activity.
Control & Procedure
Implementation of operating reports, financial procedure, daily reconciliation.
Budget & Forecast
Implementation of yearly and monthly targets.
Hotel Sales Management
Break through the complex world of online and offline sales distribution to maximise your revenue for a strong return on investment.
Price Positioning
Better understand the competition and perfectly position your property for each specific market.
Revenue Management
Use and analyse modern revenue tools to understand trends, manage crises and fight competition to maximise profit.
E-Commerce
Manage online travel agencies’ distribution systems securing the right exposure and promotion to beat the competition!
Offline & Travel agencies
Build partnerships while increasing exposure and productivity with tour operators and wholesalers in selected overseas markets.
References
Companies We Work With
Our professional services are trusted by the leading hospitality brands in South East Asia.
Partners
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